Frequently Asked Questions (FAQ)

All families enrolling in Austin ISD will need to submit the following documents:

  • Student’s Birth Certificate
  • Student’s Social Security Card (If applicable)
  • Student’s Immunization Records
  • Student’s Withdrawal Record/Academic Transcript (If applicable)
  • Proof of Parent/Guardian Identity (Select One)
    • Driver's License
    • Identification Card
    • Passport
    • Military Identification Card
  • Proof of Address (Select One)
    • Current Lease Agreement
    • Current Mortgage Statement
    • Current Utility Bill
    • Current Property Tax Agreement
  • Proof of Guardianship (If applicable)
    • ​​​​​​​Court Appointed Guardians
    • Another Adult (Not the Natural Parent)
    • Foster Parents
All Austin ISD students are required to re-register every year. We do this to ensure that all of your student's information is accurate and up-to-date in our system. You can register your student by visiting portal.austinisd.org.
If it is in the best interest of the child to start the same day, we will do our best to ensure that they can start on the same day that they enroll. However, we typically start the child the following school day if enrollment is completed after 10:30am.

Families can visit www.austinisd.org/enroll and click “Start your application.” Current Austin ISD families will enter the same email they use to access the parent portal and will be directed to login to the Austin ISD Parent Portal. 

Families who have never accessed any Austin ISD systems will enter their preferred email. The system will recognize that the email does not yet exist in the system and will direct you to the Create Account page.

If families need assistance in creating an AISD parent portal account, they can contact Ana Whited, Parent Support Specialist, at ana.whited@austinisd.org or at (512) 414-2514 ext. 55731.

If you are experiencing difficulties with the AISD portal, please contact the family support line by dialing (512) 414-9187.
New and returning student registration is open from Monday through Friday, from 8:30am to 10:30am. If you arrive later than 10:30am, you will need to return the next business day to enroll your child.
Request a transfer using the Online Student Transfer tile in the AISD Portal, or the AISD transfer form (Transfer Form).  You can submit the form via email (AISDtransfers@austinisd.org), US mail, or in person.  Please attach ID, birth certificate, and proof of address (current gas bill, electric bill, lease, or mortgage statement). All transfer forms can be addressed to Austin ISD Office of Student Services, 4000 S IH-35 Frontage Road, Austin, TX 78758.
Yes. The district can no longer process paper registration forms. Families can contact Ana Whited, Parent Support Specialist, for support or attend a districtwide enrollment event for assistance with applying online.