Frequently Asked Questions (FAQ)

All families enrolling in Austin ISD will need to submit the following documents:

  • Birth Certificate
  • Social Security Card (If applicable)
  • Immunization Records
  • Withdrawal Records/Academic Transcript (If applicable)
  • Proof of Parent/Guardian Identity
  • Proof of Residency (Select one) — The parent/guardian of a non-homeless student (or person with whom the parent/guardian is residing) must provide proof of residency to enroll the student as follows:
    • Current Lease Agreement; or
    • Recent (within 45 days) Utility Bill; or
    • Recent (within 45 days) Mortgage Statement; or
    • Recent Property Tax Receipt
  • Proof of Guardianship (If applicable) — If the student lives in the District with someone other than the student's parent, guardian, or other person having lawful control under a court order, the following must be provided to the Office of the Registrar:
    • A notarized letter from the student's parent, guardian, or other person having lawful control under a court order assigning responsibility for the student in all school-related matters to an adult resident of the District; and
    • The adult resident assuming responsibility for the student must complete and submit a Guardianship Statement with the Office of Student Services located at 4000 S IH-35 Frontage Road, Suite 151, Austin, TX 78704.

All returning families must complete online registration every school year. This is done to ensure that all of your student's information and date is accurate and remains up-to-date in our student information system.

Austin ISD and Navarro Early College High School requires a parent/guardian to provide the following documents to complete the registration process:

  • Immunization Records
  • Withdrawal Records/Academic Transcript (If applicable)
  • Proof of Parent/Guardian Identity
  • Proof of Residency (Select one) — The parent/guardian of a non-homeless student (or person with whom the parent/guardian is residing) must provide proof of residency to enroll the student as follows:
    • Current Lease Agreement; or
    • Recent (within 45 days) Utility Bill; or
    • Recent (within 45 days) Mortgage Statement; or
    • Recent Property Tax Receipt
If it is in the best interest of the child to start the same day, we will do our best to ensure that they can start on the same day that they enroll. However, we typically start the child the following school day if enrollment is completed after 10:30am.

Families can visit www.austinisd.org/enroll and click “Start your application.” Current Austin ISD families will enter the same email they use to access the parent portal and will be directed to login to the Austin ISD Parent Portal. 

Families who have never accessed any Austin ISD systems will enter their preferred email. The system will recognize that the email does not yet exist in the system and will direct you to the Create Account page.

If families need assistance in creating an AISD parent portal account, they can contact Ana Whited, Parent Support Specialist, at ana.whited@austinisd.org or at (512) 414-2514 ext. 55731.

If you are experiencing difficulties with the AISD portal, please contact the family support line by dialing (512) 414-9187.
New and returning student registration is open Monday - Friday from 8:30am - 10:30am (CST), if you arrive after 10:30am you will need to return the next business day to enroll your child.
Yes. The district can no longer process paper registration forms. Families can contact Ana Whited, Parent Support Specialist, for support or attend a districtwide enrollment event for assistance with online enrollment.

One of the following documents listed below must be submitted to the Office of the Registrar in order to initiate an address change. Addresses cannot be changed via the AISD Parent Portal.

  • ​​​​Current Lease Agreement; or
  • Recent (within 45 days) Utility Bill; or
  • Recent (within 45 days) Mortgage Statement; or
  • Recent Property Tax Receipt

If a phone number or email has changed, you may make any updates necessary in the AISD Parent Portal or by submitting the changes to the Office of the Registrar. Phone number and email changes do not require any additional documentation.