Welcome to the Office of the Registrar’s Frequently Asked Questions (FAQ) page. We know our processes can sometimes be confusing, so we’re here to help. Our most commonly asked questions are organized into tabs for easy access.
To view an answer, select a question from the dropdown, and the response will appear below.
Transcript requests for former students must be submitted through the online Transcript Request Form, available on the Transcript Requests page of our website. Please note that the Office of the Registrar does not accept requests via email, fax, or phone.
As a parent, it is important that we have the most current information on your student’s contact card in case of an emergency. For instructions on updating student’s information, please visit our Information Changes page of our website.
Registration and enrollment procedures are available on the Enrollment & Registration page of our website. For additional assistance with Enroll Austin, visit https://www.austinisd.org/enroll.
Representatives of third-party agencies or organizations requesting verification of a former student’s enrollment or graduation should submit their request to Sandra Chavera, Registrar for Enrollment Services & Student Records, via email at sandra.chavera@austinisd.org or by fax at (512) 414-6424.
After completing online registration, you must visit Navarro during registration support hours, Monday–Thursday from 8:30 AM to 10:30 AM. Be sure to bring all required documents with you, even if you uploaded them to Enroll Austin. Please note that the Office of the Registrar does not contact parents to notify them when to come in to finalize enrollment.
Alumni may request a duplicate diploma through Herff Jones, our approved vendor. Replacement diplomas are issued according to district guidelines and may vary in appearance depending on the year of graduation. While all replacement diplomas reflect the graduate’s original graduation date, formatting, school name, and signatures may differ based on the template in use at the time of reissuance. For more details, please visit the Diploma Replacement page on our website.
If a former Navarro student has enrolled at your school and you need to request records, please follow these guidelines:
- Texas Public or Charter Schools: Submit your request through the Texas Records Exchange (TREx) system. Our campus can be found by name as Navarro Early College H S or by LEA code 227901004. All Texas public schools are required to use TREx for student record exchanges.
- Private or Out-of-State Schools: Submit your request via email to sandra.chavera@austinisd.org or via fax to (512) 414-6424.