The State of Texas Academic Achievement Record (Transcript) serves as the official and permanent record of a student’s high school academic history and is maintained for all current and former students.
The transcript includes student demographic information, school data, enrollment history, and a complete record of courses and credits earned. A student’s performance on state assessments, including end-of-course (EOC) assessments, is also included as part of the academic achievement record.
Transcripts are issued only upon request and may be requested by:
- The student, or
- A parent or legal guardian if the student is under the age of 18
Please select the appropriate section below for detailed instructions on submitting a transcript request.
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Currently enrolled students must request transcripts through Naviance, which is accessed via the AISD Portal. Step-by-step instructions for requesting a transcript for personal use or for a college application are available on the Naviance Student Help Center.
Questions? Please reach out to Mr. Hernandez, Registrar for Graduation Services & Academic Records, by phone at (512) 414‑2514 or email at adrian.hernandez@austinisd.org.
Formerly enrolled students must submit transcript requests using the online form. Requests submitted on a student’s behalf by institutions, employers, or other agencies will not be accepted.
Questions? Please reach out to Ms. Chavera, Registrar for Enrollment Services & Student Records, by phone at (512) 414‑2514 or email at sandra.chavera@austinisd.org.
The fee for official transcripts is $5 per copy. Payment is required at the time of the request, and transcripts will be processed once payment is received.
Payments may be made:
- Online via MySchoolCentral, or
- In exact cash when picking up transcripts in person
Important Ordering & Payment Notes
- Exact cash is required for in-person payments; change cannot be provided.
- Once an online order is paid, it cannot be revised, canceled, or refunded.
- Confirmed online orders left unpaid will be canceled and must be resubmitted.
- Do not use the browser’s “back” button during online order placement.
- Incomplete or incorrect mailing addresses may result in delivery delays or returned transcripts.
There are three delivery options for official transcripts ordered online: Mail, Pick Up, and TREx.
All mailed or picked-up transcripts are placed in a sealed envelope with the registrar’s signature across the back flap. Transcripts sent directly to third parties are also sealed.
Under no circumstances does the Office of the Registrar provide transcripts in digital format, including via email or fax.
Transcripts are typically mailed within 4–5 business days. During peak periods, processing may take longer. Transcripts are sent via U.S. First Class Mail and cannot be tracked. Mailing may be to your home address or directly to an institution, employer, or agency.
Transcripts are typically ready within 3–4 business days. You may pick up your transcript in person or authorize someone else to do so. Payment can be made online or with exact cash at pickup.
Electronic transcripts sent via TREx are typically delivered within 1–2 business days. This option is available only to students who attended in 2012 or later and is limited to select Texas colleges and universities.
Although TREx records can be tracked, the Office of the Registrar does not provide confirmation of receipt. Please follow up with the receiving party to verify delivery.